Any orders returned undeliverable or refused by recipient, will be subject to a $29.95 charge to be deducted from the total refund amount. On Special Orders such as items with engraving and special ring sizes, custom chain measurements, and custom pendants a 20% restocking fee will be applied regardless of condition of item. We gladly accept items that are free from scratches, blemishes, sizing or alterations, and without signs of wear or tear or a 20% restocking fee will be deduced from store credit or refund. On certain cases if approved by store associate we may refund money with a 20% restocking fee applied. If for any reason you are dissatisfied with your Online purchase, you may exchange or receive store credit for your item(s) within 3 days from the date of arrival of shipment.
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